Accessibility Statement for Storage Cubitt Town
Storage Cubitt Town is committed to providing an accessible and inclusive experience for all customers and visitors. This Accessibility Statement explains the steps we take to make our digital and on-site services easier to use for everyone, including people with disabilities who live in or visit the accessible Storage Cubitt Town area.
Our Accessibility Commitment
We aim to align our website and digital services with the Web Content Accessibility Guidelines WCAG 2.1 Level AA. These guidelines help ensure that content is perceivable, operable, understandable, and robust for people with a wide range of access needs, including those who use assistive technologies.
We are continually working to improve accessibility as our services, storage options, and online tools develop. Our goal is to provide a consistent, accessible experience when customers research storage in Cubitt Town, make reservations, or manage their accounts online.
Screen Reader Support
The Storage Cubitt Town website is designed to work with popular screen readers and assistive technologies. We use clear heading structures, descriptive page titles, and meaningful text labels to help screen reader users navigate between sections and understand the purpose of each page.
Images are given alternative text wherever they convey important information, helping users who cannot see images to understand the same content. Where decorative images are used, these are implemented in a way that avoids unnecessary interruptions for screen reader users.
Keyboard Navigation
The Storage Cubitt Town website can be navigated using only a keyboard, without the need for a mouse or touch input. Interactive elements such as menus, forms, and controls are reachable via standard keyboard commands, and focus indicators are used to show which element is currently selected.
We work to ensure that all important features, including searching for storage units in Cubitt Town, checking availability, and completing bookings, remain usable with keyboard navigation. We also aim to avoid keyboard traps, where users might become stuck on a particular element and unable to move forward or backward.
Visual Design and Readability
We aim to maintain strong colour contrast between text and backgrounds to improve readability for users with low vision or colour vision deficiencies. Font sizes are chosen to support comfortable reading, and the layout is designed to be responsive so that the site functions well on different screen sizes and devices.
Where possible, we avoid relying solely on colour to convey important information. We also strive to keep language clear and direct, helping users quickly understand how to find and manage storage in the Cubitt Town area.
Ongoing Improvements
Accessibility is an ongoing process. We regularly review our website and digital services, checking for issues that could affect customers with disabilities and prioritising fixes that improve inclusive access to storage services in Cubitt Town.
When new features or updates are released, we consider accessibility from the earliest design stages and test them to help reduce barriers before they go live.
Feedback and Accessibility Requests
We welcome feedback from customers, visitors, and local community members about the accessibility of Storage Cubitt Town. If you experience any difficulty using the website, booking storage, reading content, or accessing information, you can contact us to request support or alternative formats.
You may contact us by using the contact form on our website or by visiting our Storage Cubitt Town facility in person and speaking with a member of the team. Please describe the accessibility issue you encountered and tell us which page, feature, or service you were trying to use. This helps us investigate the problem and work towards a suitable solution.
We aim to respond to accessibility requests and feedback within a reasonable timeframe and will do our best to provide information in a format that works for you. Your comments help us improve the accessibility of Storage Cubitt Town for everyone.




