Insurance and Safety Standards at Storage Cubitt Town
At Storage Cubitt Town, the safety of your belongings and the protection of our customers, staff, and premises underpin every removal and storage service we provide. As an insured removal company, we combine robust insurance cover with rigorous safety procedures so you can store and move your possessions with confidence.
This page explains the types of insurance in place, how we train our staff, the personal protective equipment they use, and the risk assessment process we follow for every job.
Insured Removal Company for Peace of Mind
Choosing an insured removal company is essential when you are placing your possessions in someone else’s care. Storage Cubitt Town operates with comprehensive insurance arrangements designed to safeguard against unexpected events and provide reassurance throughout your move or storage period.
Our insured removal service is structured to reflect the realities of handling, transporting, and storing a wide range of domestic and business items. From everyday household goods to valuable office equipment, we treat every item with the same level of care and provide cover that reflects our professional responsibilities.
We regularly review our policies and working practices to align with current industry standards and to maintain a robust framework of protection for our customers and our team.
Public Liability Insurance
Public liability insurance is a critical component of our commitment to safe and responsible operations. This cover is designed to protect customers, visitors, and third parties in the unlikely event of accidental damage to property or personal injury arising from our work.
When our teams are moving items in and out of homes, offices, communal areas, and storage units, there is always a degree of risk associated with heavy lifting, vehicle movements, and the use of handling equipment. Our public liability insurance supports our efforts to manage these risks and ensures that there is a structured financial safeguard in place should something go wrong.
Alongside this insurance cover, we maintain clear internal reporting and investigation procedures. Any incident, however minor, is logged, reviewed, and used to refine our safety practices so that lessons are learned and standards are continually improved.
Staff Training and Professional Competence
Insurance alone is not enough. The quality of the people who handle your belongings is just as important as the policies that sit behind them. At Storage Cubitt Town, all staff involved in removals, handling, and storage operations receive structured training before working independently.
Training covers key areas such as safe lifting and carrying techniques, correct use of trolleys and handling equipment, secure loading and unloading of vehicles, and best practice for stacking and storing items in our facilities. Team members are also trained in hazard awareness, emergency procedures, and how to recognise and report potential safety issues before they become incidents.
New staff members work under the supervision of experienced colleagues until they demonstrate consistent competence. Refresher training is delivered regularly, particularly when regulations, guidance, or our internal procedures change. This commitment to ongoing learning ensures that our crews operate safely, efficiently, and with respect for your property at all times.
Use of Personal Protective Equipment
Personal protective equipment plays an important role in protecting our staff and maintaining a safe working environment. At Storage Cubitt Town, we provide staff with appropriate PPE for the tasks they carry out, and we enforce clear standards on when and how it must be used.
Typical PPE used during removal and storage work includes safety footwear to guard against dropped items, high visibility clothing when working near vehicles or in shared access areas, and protective gloves for improved grip and protection against sharp edges or rough surfaces. Where required, additional PPE may be used, such as eye protection or respiratory protection for specific tasks.
Staff training includes the correct selection, fitting, and maintenance of PPE, together with guidance on recognising when equipment needs to be replaced. By integrating PPE into our standard procedures, we minimise the risk of injury and support safe practices across every stage of your move.
Risk Assessment Process for Every Job
A structured risk assessment process is central to how we manage safety and protect your belongings. Before work begins, our team identifies the specific risks associated with each removal or storage task and plans the safest way to carry it out.
During an initial assessment, we consider factors such as access routes, staircases and lifts, parking and vehicle positioning, weight and size of items, fragile or high value goods, and any special handling requirements. We also look at environmental conditions, including lighting, floor surfaces, and weather when loading or unloading vehicles.
Based on this assessment, our team selects the appropriate equipment, staffing levels, and handling methods. Control measures may include using additional lifting aids, adjusting the route items will travel, scheduling work to avoid busy periods in shared spaces, or splitting heavy loads into smaller, safer components.
Risk assessment is not a one off exercise. Our crews continually reassess conditions as work progresses. If new hazards appear, such as unexpected obstructions, changes in weather, or issues with building access, the team will pause, review the risks, and adapt the plan to maintain safe working standards.
Continual Improvement and Customer Assurance
Storage Cubitt Town is committed to ongoing improvement in both insurance protection and safety performance. We review incident reports, near misses, customer feedback, and industry developments to refine our procedures and maintain high standards of service.
By combining comprehensive insurance, including public liability cover, with well trained staff, effective PPE use, and a thorough risk assessment process, we aim to provide a secure, reliable, and professional environment for your removals and storage. When you choose Storage Cubitt Town, you are choosing an insured removal company that puts safety and responsibility at the centre of its operations.




